ABM Industries
OverviewPosition Summary Details This position is responsible for giving direction, motivation, and guidance to a team of cleaners.
Essential FunctionsConducts quality improvement inspections within assigned areas of responsibility Ensures quality and satisfaction levels are meeting and/or exceeding expectations Assures the highest quality of customer satisfaction Assists with Training and Development Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
Leads and participates in a team to ensure the successful completion of assigned tasks Responsible for the running and leadership of the shift in the absence of the Supervisor When the Supervisor is present, the lead worker may be responsible for directing smaller work groups Assists the Supervisor and Shift Manager in the direction and supervision of field employees While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities ResponsibilitiesProvides leadership and direction to team members Provides open communication between field employees and management Provides positive coaching to team members Assists with the training of housekeeping staff and schedules work assignments Assists with making daily and weekly work schedules Oversees and performs cleaning operations in assigned building Takes care of keys and access cards for the property Reports damaged, broken and out of work features/items Makes sure premises are secured at all times Oversees and performs additional service requests (tag job) in assigned building Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
Coordinates scheduling of cleaning crew.
Oversees quality of jobs and confirms completion with Area Manager.
Provides training to all new hires assigned to the building Attends and participates in all meeting and training sessions involving assigned property and crew.
Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
Checks supplies, equipment, and chemicals weekly.
Completes order forms completely and accurately.
Coordinates equipment usage and inventories.
Performs all tasks and duties required of your team Miscellaneous duties as assigned QualificationsMust be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Preferred
Qualifications:
Customer Service Experience 1 yr of similar work experience About the Company:
ABM Industries ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs.
ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients.
You'll look like the trained professional you are when you wear a ABM uniform.
For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company.
These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.
2 billion and nearly 100,000 employees, our 300
offices across the U.
S.
and various international locales enable us to provide custom facility solutions to sites of all sizes -- from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300
offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY) Company Size:
10,000 employees or moreIndustry:
Business Services - OtherFounded:
1909Website:
http:
//www.
abm.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Essential FunctionsConducts quality improvement inspections within assigned areas of responsibility Ensures quality and satisfaction levels are meeting and/or exceeding expectations Assures the highest quality of customer satisfaction Assists with Training and Development Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
Leads and participates in a team to ensure the successful completion of assigned tasks Responsible for the running and leadership of the shift in the absence of the Supervisor When the Supervisor is present, the lead worker may be responsible for directing smaller work groups Assists the Supervisor and Shift Manager in the direction and supervision of field employees While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities ResponsibilitiesProvides leadership and direction to team members Provides open communication between field employees and management Provides positive coaching to team members Assists with the training of housekeeping staff and schedules work assignments Assists with making daily and weekly work schedules Oversees and performs cleaning operations in assigned building Takes care of keys and access cards for the property Reports damaged, broken and out of work features/items Makes sure premises are secured at all times Oversees and performs additional service requests (tag job) in assigned building Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
Coordinates scheduling of cleaning crew.
Oversees quality of jobs and confirms completion with Area Manager.
Provides training to all new hires assigned to the building Attends and participates in all meeting and training sessions involving assigned property and crew.
Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
Checks supplies, equipment, and chemicals weekly.
Completes order forms completely and accurately.
Coordinates equipment usage and inventories.
Performs all tasks and duties required of your team Miscellaneous duties as assigned QualificationsMust be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.
Preferred
Qualifications:
Customer Service Experience 1 yr of similar work experience About the Company:
ABM Industries ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs.
ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients.
You'll look like the trained professional you are when you wear a ABM uniform.
For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company.
These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.
2 billion and nearly 100,000 employees, our 300
offices across the U.
S.
and various international locales enable us to provide custom facility solutions to sites of all sizes -- from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300
offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY) Company Size:
10,000 employees or moreIndustry:
Business Services - OtherFounded:
1909Website:
http:
//www.
abm.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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