Operations Manager- Buffalo, NY (Military Veterans & Spouses)

\u201cWe actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.\u201d - Jeff BezosAt Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers \u2013 influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support.When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation.The Operations Manager has complete responsibility for inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Responsibilities: \u2022 Lead and supervise a team of Area Managers (2-5 front-line supervisors depending on location) and 100-300 hourly associates in outbound or inbound operations within the Fulfillment Center. \u2022 Responsible for the overall safety, quality and performance and customer experience of the shift. \u2022 Carry out supervisory responsibilities in accordance with the organization\u2019s policies and procedures. \u2022 Accountability for meeting and exceeding operational goals. \u2022 Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs. \u2022 Mentor, train and develop teammates for career progression and learning \u2022 Ability to develop and share best practices across the shifts and network. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Additional Job Elements: \u2022 Lift and move totes up to 49 pounds each \u2022 Regular bending, lifting, stretching and reaching both below the waist and above the head \u2022 Walking in the FC and around area with great frequency; facilities are over a quarter mile in length \u2022 Must be able to stand/walk for up to 10-12 hours \u2022 Should be able to work in environments with variable noise levels, lighting conditions and temperature variation \u2022 Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)\nBasic Qualifications\u2022 A completed Bachelor\u2019s Degree from an accredited university or 2+ years Amazon experience \u2022 Direct management experience for a salaried employee population and its performance \u2022 Experience with performance metrics, process improvement, and Lean techniques(how, when, who) \u2022 Candidates must be flexible to work weekends and/or overnight shifts regularly \nPreferred Qualifications\u2022 Degree in Engineering, Operations or related field and MBA preferred \u2022 Experience with a contingent workforce during peak seasons \u2022 Ability to handle changing priorities and use good judgment in stressful situations \u2022 5+ years management experience in a manufacturing, production or distribution environment \u2022 Interest in long-term career development through assignments in multiple FCs across the nation. Amazon is an Equal Opportunity-Affirmative Action Employer \u2013 Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.","@id":"539569","datePosted":"2017-05-22T07:00:00.000Z","title":"Operations Manager- Buffalo, NY (Military Veterans & Spouses)","occupationalCategory":"Fulfillment & Operations Management","@context":"http://schema.org"

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